Fidelity Card DuckPlanet Club Standard Edition

Acceptance of the order / Conclusion of the contract.

1. By sending the order, the Customer transmits to DucksPlanet a proposal to purchase the selected product or products. The sending of the purchase order implies the consent (pursuant to Article 10 of Legislative Decree 185/1999) to receive subsequent communications from DucksPlanet described below, which are aimed exclusively at the conclusion and execution of the sales contract.
2. DucksPlanet confirms with an e-mail message the receipt of the order sent by the Customer, with the assignment of a 'Customer Order Number' which must be used in any further communication with DucksPlanet.
3. The customer has 24 hours from placing the order online to notify DucksPlanet of its possible cancellation, by calling n. {telephone} or by sending a request through the Contact page of this site. In any case, DucksPlanet will verify the actual availability of the requested goods in stock and will communicate via e-mail or by telephone, at the number indicated by the Customer, whether the order can be accepted or not.
4. If the order can be accepted, {reasonSociale} will send an email confirming the conclusion of the purchase procedure, containing information on the delivery times of the goods and the methods necessary to process the order.
5. DucksPlanet will then deliver what is requested to the express courier in charge. The payment by the Customer will be made using the method chosen online at the time of purchase.
6. DucksPlanet declines all responsibility for any damage to the product purchased by the customer due to the liability of third parties, unless the customer decides to purchase the Protector package.
7. The customer's complaint following receipt of the product for any damage suffered may be taken into consideration only in the hypothesis in which the customer has accepted the shipment with reserve.